Accessibility Statement

Last updated: Jan, 2026

Empire Black Car is committed to providing a website and digital experience that is accessible to the widest possible audience, including people with disabilities. We are continuously working to improve the accessibility and usability of our website and to align our efforts with recognized accessibility standards.

Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you need assistance, experience difficulty accessing any part of our site, or would like to request content in an alternative format, please contact us:

1) Accessibility Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our accessibility standard for the Empire Black Car website.

2) Accessibility Features and Ongoing Efforts

We work to support accessibility best practices, which may include:

  • Providing clear navigation and consistent layouts.
  • Using headings and labels to support screen readers.
  • Designing for sufficient color contrast where possible.
  • Supporting keyboard navigation for key interactions.

Accessibility is an ongoing effort, and we regularly review and improve the site to address barriers and enhance the user experience.

3) Known Limitations

Despite our efforts, some content or functionality may not be fully accessible in all areas of the website. Examples may include:

  • Some third‑party content or embedded tools that we do not control.
  • Certain interactive components (such as maps or booking tools) that may have limitations with specific assistive technologies.

If you encounter any accessibility barriers, please let us know so we can provide assistance and prioritize improvements.

4) Contact Information Details

When contacting us, please include (if possible):

  • The web page URL where you experienced the issue.
  • A brief description of the problem.
  • The device and browser you were using, and any assistive technology (for example, a screen reader).

5) Response Time

We try to respond to accessibility requests within 2 business days and to propose a reasonable solution as quickly as possible.

6) Third‑Party Content

Some third‑party content, integrations, or platforms linked from our website may not be fully accessible. We encourage users to review the accessibility options and statements provided by those third parties.

7) Updates to This Statement

We may update this Accessibility Statement from time to time as we improve our website and accessibility practices. Updates will be posted on this page with a revised “Last updated” date.